Privacy Policy

Effective Date: December 2nd, 2024

Vortex Cybersecurity Inc. (hereinafter referred to as "we," "us," or "our") is committed to protecting your personal information in accordance with applicable privacy laws, including Quebec's Law 25 and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (vortexcyber.ca) or engage with our services.

1. Information We Collect

We collect personal information necessary to provide our services and enhance your experience. The types of personal information we may collect include:

  • Identifying Information: Name, email address, phone number, and business details.
  • Technical Information: IP address, browser type, device information, and browsing activity.
  • Service Information: Details related to inquiries, consultations, or the use of our services.

We collect personal information directly from you (e.g., through contact forms) and automatically through cookies and similar technologies.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries or process your requests.
  • To send you updates, newsletters, and promotional material (with your consent).
  • To enhance the security and functionality of our website.
  • To comply with legal obligations and ensure regulatory compliance.

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us at the details provided below.

4. Disclosure of Personal Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: To facilitate our services (e.g., web hosting, email communication).
  • Legal Obligations: If required by law or to protect our legal rights.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to a third party.

We ensure that third parties handling your information comply with applicable privacy laws and implement appropriate safeguards.

5. Protection of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encrypted data storage.
  • Access controls to limit data access to authorized personnel.
  • Regular assessments of our data security practices.

6. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, the information is securely destroyed or anonymized.

7. Your Rights

Under Law 25, you have the following rights concerning your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
  • Portability: Request a copy of your information in a structured, commonly used format.
  • Withdrawal of Consent: Withdraw your consent for processing personal information.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance website functionality and user experience.
  • Analyze website traffic and performance.
  • Provide targeted advertisements (if applicable).

You can manage or disable cookies through your browser settings.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with the effective date.

10. Contact Information

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us:

Vortex Cybersecurity Inc.
Email: info@vortexcyber.ca
Phone: 514-532-1345